X Updates Community Notes to Fight Manipulation

X (formerly Twitter) has rolled out a new update to its Community Notes program designed to detect and address coordinated manipulation. This update targets groups working together to influence the ratings of notes, impacting their visibility.

We've extended Community Notes' ability to detect coordinating contributors with additional features targeting coordination between note writers and raters. When the scoring algorithm detects anomalous correlations in ratings, it automatically prevents those ratings from contributing to notes achieving helpful status.

This means coordinated ratings will be treated as if they came from a single user, reducing the impact of manipulation attempts. This is a crucial step, as studies have shown organized groups attempting to suppress unwanted notes. This manipulation contributes to the fact that an estimated 85% of Community Notes are never shown to users.

Challenges and Ongoing Efforts

A key challenge for Community Notes is the requirement for consensus across differing viewpoints. Highly divisive topics, such as voter fraud, gender debates, government tariffs, and abortion, often struggle to reach the necessary agreement for notes to be displayed. This leaves potentially misleading information unchecked.

While this update addresses manipulation, the inherent challenges of achieving consensus on contentious issues remain. This can lead users to perceive unnoted information as accurate, despite X's efforts to promote the platform as a reliable source of truth.

X continues to work on improving the Community Notes system, regularly implementing new approaches to combat manipulation and improve accuracy. This ongoing commitment is crucial for enhancing the platform's credibility and combating misinformation.

This new update is a positive step towards a more robust and reliable Community Notes system. It will be interesting to see its impact and whether other platforms, like Meta, adopt similar strategies.